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Legal

Privacy Policy

How we handle your personal information under the Protection of Personal Information Act (POPIA).

Who we are

Midbay Motors Multi Franchise(“we”, “us”) is a multi-franchise motor dealership in Richards Bay, KwaZulu-Natal, representing BAIC, Changan, JAC and Foton. We are the responsible party for personal information collected through this website.

What we collect

When you submit an enquiry, book a test drive, request a trade-in valuation or subscribe to updates, we collect the information you give us — typically your name, mobile number, email address, vehicle of interest and any message you include. We do not collect financial credentials, ID numbers or banking details through this website.

How we use it

We use your information solely to respond to your enquiry, arrange test drives or valuations, and — only where you have opted in — to send you relevant offers. Enquiries may be shared with the relevant vehicle manufacturer’s lead system and with our sales team so the right person can assist you. We do not sell your personal information to third parties.

Your rights

Under POPIA you may request access to the personal information we hold about you, ask us to correct or delete it, or withdraw your consent to marketing at any time. To exercise any of these rights, contact us at garth@midbay.co.za.

Cookies & analytics

This site uses privacy-respecting analytics to understand how visitors use the site. No personally identifying tracking is used without your consent.

Contact

Questions about this policy? Email garth@midbay.co.za or call 035 789 0323.

This policy is provided as a general notice and should be reviewed by the dealership’s legal adviser before final publication.

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